System Engineer

2022/03/01
Paidy
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About Paidy Inc. 

Paidy is Japan's pioneer and leading BNPL service with the mission to spread trust through society and to give people room to dream.

Paidy offers instant, monthly-consolidated credit to consumers by removing hassles from payment and purchase experiences. Paidy uses proprietary models and machine learning to underwrite transactions in seconds and guarantee payments to merchants. Paidy increases revenue for merchants by reducing the number of incomplete transactions, increasing conversion rates, boosting average order values, and facilitating repeat purchases from consumers.

Paidy continues to innovate to make shopping easier and more fun both online and offline. For more information, please visit http://www.paidy.com.

 

About Position

Paidy is looking for an experienced System Engineer to expand our IT Service Department.

Key Role and Responsibilities

  • User account provisioning tasks in a timely manner.
  • Create, Delete, Update user's accesses
  • Prepare and deploy hardware for employees
  • Implement configuration changes on systems as per requirements in coordination with our IT security partners
  • Provide help desk support and resolve problems to the end user’s satisfaction
  • Work closely with different teams on projects to establish office Infrastructure requirements and work to provide IT solutions
  • Maintain hardware and software inventory
  • Create and update user manuals, operation manuals, and other documents as needed
  • Provide consultations for system updates, replacement, and service improvements
  • Processing of purchase requests in areas managed by the Office IT team
  • Document and improve internal procedures
  • Work closely with Security team to optimize security related to the end-user risk surfaces and corporate office network boundaries

Skills and Requirements

Must have 

  • 5-7 years of relevant technical experience as System Administrator or Application Support
  • Atlassian (Jira / Confluence) working experiences; knowledge on creating and managing projects and related workflows
  • Working experiences and knowledge on some of the below technologies:
    • JumpCloud
    • Google workspace
    • Endpoint DLP management agents
    • Cisco Meraki
    • Ricoh MFD
    • Apple MDM
  • Intermediate scripting knowledge in one of: Python, Powershell or Bash
  • Strong knowledge of MacOS, Windows, and Linux operating systems
  • Familiarity with Chrome OS, iOS and Android
  • Solid understanding of patch/security management
  • Microsoft Office / Office365 troubleshooting abilities
  • A minimum of Business level Japanese (reading & writing) and Conversational English
  • High school diploma or equivalent

Nice to have

For those who are not able to download Paidy App, due to the regional restrictions, please be advised that you download the similar BNMP apps, such as Klarna, Afterpay, Affirm and so forth, and come up with your opinions on these applications and services.

 

What We Offer

  • A diversity culture that accepts everyone's values and opinions, working with talented people coming from 20+ countries. 
  • The latest equipment of your choice (MacOS, Windows, or Linux).
  • Remote working & Flexible working style. 

 

Paidy Values:

 

Be a winner / 勝ちにこだわる

  • Beat expectations / 常に期待値を超える
  • Display surprising speed / 人をスピードで驚かす
  • Embrace risk / リスクを恐れない

 

Own it and deliver / 結果を出す

  • Commit to what, when and how to deliver/ 目的・やり方・期限にコミットする。
  • Own the actions to deliver / 結果のためのアクションにこだわる
  • Embrace conflict when needed to deliver results / 必要なら対立・衝突も恐れない

 

Play an integral role / 大切なピースになる

  • Make an irreplaceable contribution to our business / 替えの効かない貢献をする
  • Embrace and bridge differences in language and culture / 皆が言語と文化の架け橋になる
  • Raise the bar / スタンダードを上げ続ける

 

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