Product Manager - BNPL
About Paidy, Inc.
Paidy is Japan’s pioneer and leading BNPL service company. At Paidy we believe in creating simple, instant experiences to take the hassle out of shopping with a touch of magic.
Paidy offers instant, monthly-consolidated credit to consumers by removing hassles from payment and purchase experiences. Paidy uses proprietary models and machine learning to underwrite transactions in seconds and guarantee payments to merchants. Paidy increases revenue for merchants by reducing the number of incomplete transactions, increasing conversion rates, boosting average order values, and facilitating repeat purchases from consumers.
Paidy was acquired in September 2021 by PayPal, the global payments company. Paidy continues to operate its existing business, maintain its brand and support a wide variety of consumer wallets and marketplaces by providing convenient and innovative services.
Paidy continues to innovate to make shopping easier and more fun both online and offline. For more information, please visit http://www.paidy.com.
About Position
We are seeking a skilled and experienced Product Manager to join our team. In the BNPL Domain, we seamlessly provide Paidy’s core services, spanning Checkout, Installments, Settlement, and Account prioritizing best-in-class UX, reliable performance, and ongoing benefits for sustained growth and satisfaction of consumers and merchants. The Product Manager will play an integral part in the Business Domain reporting directly to the Vice President of the BNPL Domain, by steering initiatives from defining requirements to optimization. Product Managers at Paidy are passionate about the products we build, the consumers we serve, and our business. The team is committed to doing our best work, building and managing the products that comprise the Paidy service, to attack the “mendokusai (hassle)” pain points of online payments for both buyers and sellers.
The Product Manager at Paidy takes a strategic view to align product performance and optimization with the domain KPIs. They are responsible for driving development and execution that make the Domain vision a reality, making life better for buyers and sellers.
The Product Manager will act as a product evangelist and internal ambassador for the Business Domain, investing time in ensuring the product strategy is clearly articulated and effectively communicated at all levels across the organization.
The Product team at Paidy aspires to do great work, which has the potential to effect positive change in the payments journey. The team is always looking for ways to make more impact, and to do things better.
Key Role and Responsibilities
Your role in Product at Paidy is simple - to be the best Product Manager you can be.
As the Product Manager, you will lead cross-functional teams and drive the delivery of a product/initiative/feature. Your responsibilities include but are not limited to:
1. Define requirements and potential risks
a. Establish and formalize the technical and product requirements in a clear detailed manner based on business needs outlined by Domain Lead (VP). This necessitates close collaboration with key stakeholders such as the Engineering Lead, QA, and UX Lead/Designers. The Product Manager will also support the Domain Lead in generating innovative concepts to drive business domain expansion, leveraging their subject matter expertise in product
2. Oversee feature/product development, integration, and optimization after the launch
a. Work closely with all key stakeholders during development and execution to ensure successful delivery of the initiative
b. Track and analyze key performance metrics to measure the success of product initiatives and drive continuous improvement
3. Facilitate communications between business and Engineering/UX teams
a. Ensure that business needs and requirements are ‘translated’ so that execution teams (primarily Engineering and UX) can act upon those swiftly and effectively throughout the product development phases
b. Ensure that technical aspects of the initiative (including potential risks and bottlenecks) are communicated to the Business in a way that allows them to make decisions or adjustments in business requirements/priorities as needed
Skills and Requirements
Technical Skills:
● 5+ years of relevant experience, preferably in Product Management in financial services, fintech, retail, banking, or payments
● Passion and knowledge of consumer-facing products and mobile applications
● Demonstrated history of defining, designing, building, and refining products through industry standard best practices
● The ability to break down a product into sets of features that can be delivered incrementally
● Experience designing and conducting A/B tests to optimize product features and user experiences
● Strong understanding of different software development methodologies (e.g., Scrum, Kanban) and their tradeoffs
● Experience with web/mobile analytics and user behavior analysis (f.e. using tools like Mixpanel or Google Analytics). This includes the ability to track, analyze, and interpret user engagement and interactions on web or mobile applications and interpret complex data to inform product decisions and strategy
Business/Communication Skills:
● Excellent presentation skills. The candidate can present to engineers, data analysts, and C-level in concise, fluent English to gain support for product ideas; the candidate can adapt their language and style to the audience
● Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously
● Extremely curious and bright, problem solver with a strong bias for action and collaboration, coupled with strong critical thinking skills
● Strong quantitative skills and an innate understanding of how to mix market intelligence
Language Requirements:
● Excellent English technical writing and speaking ability
● Fluency in Japanese (above N2) is a plus
Educational Background:
● University degree
Preferred Experience:
● Postgraduate degree a big plus; MBA preferred
● Ability to read and understand software architecture diagrams; working knowledge of cloud technologies, microservice architectures
● Ability to think and define service behaviors in terms of APIs
● Familiarity with some data analysis tools and languages such as spreadsheets, SQL, R, and Python
● Experience launching new products and services
● Paidy team will ask about your user experiences with Paidy Apps during the interview. Please download Paidy App and try it out!
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- iOS: https://apps.apple.com/jp/app/paidy/id1220373112
- Android: https://play.google.com/store/apps/details?id=com.paidy.paidy&hl=en&gl=US
For those who are not able to download Paidy App, due to the regional restrictions, please be advised that you download the similar App, such as Klarna, Afterpay, Affirm and so forth, and come up with your opinions on these applications and services.
What We Offer You
● Diversified team with 238+ colleagues from 42+ countries
● Exciting work opportunities in a rapid-growing organization
● Cross-functional collaboration
● Flexible work-from-home arrangement
● Competitive salary and benefits
Paidy Values
Be a winner / 勝ちにこだわる
● Always seek to beat expectations / 期待値を超える為に常に努力する
● Display surprising speed and resourcefulness / 人をスピードと機知で驚かす
● Overcome weaknesses by leveraging the strength and help of others to win / 仲間の強みを活かしたり協力を得ることで、自身の弱みや足りない点を克服する
Own it and deliver / 結果を出す
● Fully support the final decision even if at times you may disagree / たとえ意見が対立することがあったとしても、最終決定を全面的に受け入れ支持する
● Acknowledge and gather the power of others, by communicating and collaborating with them / 仲間の力を認めて活用し、積極的にコミュニケーションをとり、協力する
● Show a will to own actions and go the extra mile without being asked / 行動について強いオーナーシップを持ち、言われずとも業務を遂行しきる覚悟を持つ
Be a valued team member / 価値を認められるメンバーになる
● Strive to play an integral role / 替えの効かない役割を果たす
● Embrace and bridge differences in perspective, language, and culture / 異なる意見・考え方、言語と文化の架け橋になる
● Don’t compromise - raise the bar for yourself and others / スタンダードを上げ続けることに妥協しない