Technical Product Manager - Risk
About Paidy, Inc.
Paidy is Japan's pioneer and leading BNPL service company. At Paidy we believe in creating simple, instant experiences to take the hassle out of shopping with a touch of magic. Paidy offers instant, monthly-consolidated credit to consumers by removing hassles from payment and purchase experiences. Paidy uses proprietary models and machine learning to underwrite transactions in seconds and guarantee payments to merchants. Paidy increases revenue for merchants by reducing the number of incomplete transactions, increasing conversion rates, boosting average order values, and facilitating repeat purchases from consumers.
Paidy was acquired in September 2021 by PayPal, the global payments company.
Paidy continues to operate its existing business, maintain its brand and support a wide variety of consumer wallets and marketplaces by providing convenient and innovative services. Paidy continues to innovate to make shopping easier and more fun both online and offline. For more information, please visit http://www.paidy.com.
About Position
As a Risk Technical Product Manager, you join Paidy’s Risk department to support its mission of leveraging credit management for healthy and sustainable business growth. Your role will entail close collaboration with data scientists, engineers, and various departments to identify business growth opportunities and develop initiatives to realize them. You'll play a pivotal role throughout the entire lifecycle of these initiatives, from designing solutions to defining requirements, assessing quality pre-launch, and optimizing performance post-launch. The interdisciplinary teams you'll work with will be responsible for:
● Enhancing our consumers' flexibility by the creation of a top-notch user experience for seamless cash flow management.
● Utilizing advanced statistical models to develop and refine credit underwriting policies, powering a payment system focused on delivering a seamless user experience and effective cash flow management.
● Continuously improving our fraud monitoring and prevention tools to safeguard our customers and products.
● Collaborating with diverse teams within Paidy to evaluate the creditworthiness of customers acquired through various channels.
At Paidy, we're committed to delivering high quality software by focusing on simplicity and rapid iteration. Ownership and trust are core values within our team, so you'll be empowered to take charge of your projects and collaborate effectively with colleagues. We trust each other to deliver exceptional work in a timely manner, fostering an environment that encourages creative problem-solving and continuous improvement.
If you're passionate about tackling complex challenges in credit risk and thrive in a collaborative, innovative environment committed to excellence, we invite you to join our Risk Department Team at Paidy.
Key Role and Responsibilities
As a Risk Technical Product Manager at Paidy, you will have a dynamic role that involves collaborating with various teams and driving the development of the implementation of different business growth initiatives. Your responsibilities will encompass:
● Drive Cross-functional Collaboration: Serve as the primary point of contact between key executives/stakeholders and various core executional teams (Engineers, UX designers, Data scientists, etc.). Foster effective communication and collaboration to ensure alignment on project goals and priorities.
● Define Requirements: Clearly define and finalize technical and product requirements, working closely with stakeholders to gather insights and feedback. Synthesize user stories and acceptance criteria in collaboration with Engineers, UX designers, and other relevant stakeholders to ensure a comprehensive understanding among development teams and QA.
● Oversee Project Planning: Collaborate with core executional teams to evaluate available resources, define project scopes, and establish development phases necessary for iterative delivery of business value.
● Manage Delivery and Implementation: Track and manage the development plan, identifying and mitigating potential risks related to development, deployment, security, and integration. Work closely with relevant teams to address any issues that may arise during the development process, ensuring smooth implementation and adherence to project timelines.
● Assess Deliverables' Quality: Define acceptance criteria and review engineering and QA test plans to ensure product technical readiness for launch. Collaborate with teams to address any quality issues and ensure that deliverables meet established standards and requirements.
● Participating in Go-to-Market Strategy: Work closely with cross-functional teams including UX, Marketing, PR, Sales, and Engineering to support launch plans and ensure successful market entry of new features/products.
● Be a Subject Matter Expert: Continuously review product performance metrics, collaborating with key stakeholders to optimize features/products for improved business performance and customer satisfaction.
Skills and Requirements
Required Skills:
● Excellent English Technical Writing: Proficiency in articulating product ideas in simple terms while producing detailed and unambiguous technical specifications understandable to diverse audiences.
● Business Level Japanese: Proficiency in speaking and writing Japanese at a business level to effectively communicate with Japanese-speaking stakeholders, customers, or team members.
● Strong Presentation Abilities: Ability to deliver clear and concise presentations tailored to various stakeholders, including engineers, data analysts, and C-level executives, to garner support for product ideas.
● Incremental Product Development: Skill in breaking down products into sets of features deliverable incrementally, facilitating agile development and iterative improvements.
● Understanding of Software Development Methodologies: Proficient knowledge of different software development methodologies such as Scrum and Kanban, including their respective tradeoffs and applications.
● Proficiency with JIRA and Confluence: Familiarity with JIRA for roadmap management, ticket creation, and tracking, as well as Confluence for organizing documentation, flowcharts, and collaborative workspaces.
● Project Management Experience: Demonstrated experience in project management, including planning, execution, and monitoring, to ensure timely and successful delivery of initiatives.
● Sense of Urgency: Ability to act with a sense of urgency when necessary to meet project deadlines and address critical issues promptly.
● Good Judgment: Capacity to manage ambiguity and exercise good judgment in decision-making, prioritization, and problem-solving situations.
● Effective Feedback Exchange: Skill in giving and receiving constructive feedback tactfully, fostering a collaborative and supportive team environment both upstream and downstream in the product development process.
What We Offer You
● Diversified team with 238+ colleagues from 42+ countries
● Exciting work opportunities in a rapid-growing organization
● Cross-functional collaboration
● Flexible work-from-home arrangement
● Competitive salary and benefits
Paidy Values
Be a winner / 勝ちにこだわる
● Always seek to beat expectations / 期待値を超える為に常に努力する
● Display surprising speed and resourcefulness / 人をスピードと機知で驚かす
● Overcome weaknesses by leveraging the strength and help of others to win / 仲間の強みを活かしたり協力を得ることで、自身の弱みや足りない点を克服する
Own and deliver, together / 共に結果を出す
● Fully support the final decision even if at times you may disagree / たとえ意見が対立することがあったとしても、最終決定を全面的に受け入れ支持する
● Acknowledge and gather the power of others, by communicating and collaborating with them / 仲間の力を認めて活用し、積極的にコミュニケーションをとり、協力する
● Show a will to own actions and go the extra mile without being asked / 行動について強いオーナーシップを持ち、言われずとも業務を遂行しきる覚悟を持つ
Be a valued team member/価値を認められるメンバーになる
● Strive to play an integral role / 替えの効かない役割を果たす
● Embrace and bridge differences in perspective, language and culture / 異なる意見・考え方、言語と文化の架け橋になる
● Don’t compromise-raise the bar for yourself and others / スタンダードを上げ続けることに妥協しない